At Loyola we know that the thought of a transplant can be overwhelming, not just emotionally but financially speaking as well. But our financial coordinators are well-versed in the language of insurance and will do the heavy lifting for you. They will answer any questions that you have about your insurance coverage and the bills that you receive. They will find out if your insurance covers procedures at Loyola and get an insurance case manager assigned to your case. Your financial coordinator also will determine if your insurance coverage includes work-up tests, the operation, post-op care and that you can meet the deductible and your out-of-pocket maximum. In addition, they will work with your nurses and insurance case manager to make sure that your insurance has officially approved you for a transplant and will pre-certify you for admissions to ensure that there are no penalty charges in your bills.