Your First Week


Welcome to Loyola Medicine! We are glad you’re here! 

All new team members attend virtual orientation, followed by additional on-site orientation for most positions. You will be emailed your customized orientation schedule. Along with orientation, you’ll need to complete a few important tasks during your first week. Use this page to guide you, and please don’t hesitate to reach out to your manager with any questions! 

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New Hire Tasks

  • This step will be completed through Webex. The link to join the meeting will be included in your “Cleared to Start” email.
  • This virtual orientation class is a required 2-hour orientation session titled the “Introduction to Trinity Health”. It is required for all new colleagues.
  • It can be viewed on devices such as laptops, tablets, or smart phones, but is best viewed on device with a larger screen. Please log in to the session a few minutes early with your legal name.
  • If you do not have access to a computer, tablet or smart phone to use for orientation, please contact your Manager prior to Orientation.
  • You will be provided with an overview of our heritage, Mission, Core Values and TogetherHealth strategy. Key topics include Safety, Integrity & Compliance, and Diversity & Inclusion.
  • You will be paid for the full 2 hours.
  • CLICK HERE for NCO log in instructions
  • If you have problems accessing your class on the day of your assigned session, please contact the Service Desk at 1 (888) 667-3003 or follow-up with your coordinator. Coordinator contact information is found in your Welcome email.
  • You will be assigned multiple learning modules via our online platform called HealthStream.
  • Your login information will be emailed to you.
  • You have the flexibility to complete your HealthStream orientation modules at a time and pace that is convenient for you.
  • You will be paid for the time you spend completing the online learning assignments.
  • For technical assistance, please contact Information Services at 1-888-667-3003.
  • Once your Orientation is complete, you are ready to work! Any customized Orientation schedules will be given to you by your manager. You should have received instructions from your manager on where & when to report. If you did not, please reach out to your manager for assistance.
  • MFA is required for safely and securely accessing Trinity Health resources while working off-site. For colleagues requiring remote access, please refer to the Trinity Health Help Me Connect site and review the Mobile App Cloud MFA Setup Job Aid to setup remote access to applications through Connect Portal (i.e. Epic, Workday, and Microsoft 365 including Outlook email).  
  • For additional help, submit a service ticket through the ServiceNow Self Service Portal or call the help desk as 888-667-3003. Use the Catalog Item titled “Remote Network Access Assistance”: Click here to learn how to submit a service ticket.
  • All colleagues are required to have (and wear) a badge issued by our Security department.
    • Loyola University Medical Center - CLICK HERE for instructions
    • MacNeal Hospital - CLICK HERE for instructions
    • Gottlieb Hospital – CLICK HERE for instructions 

Refer Your Friends!

Referral Program FAQ's.